Privacy Policy for Mind of Grime

1. Introduction

At mindofgrime.com (“we,” “us,” or “our”), your privacy is of paramount importance to us. We are firmly committed to safeguarding the personal data of our users and complying with all applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information. By accessing or using our website, you agree to the terms outlined herein.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of mindofgrime.com and governs the processing of personal data collected via our website, communications, and interactions with our services. For the purposes of data protection laws, mindofgrime.com is the Data Controller for the personal information you provide or that we collect.

In compliance with GDPR, our data controller can be contacted at [email protected].

3. Categories of Data Processed

We may collect, use, store, and transfer the following categories of personal data:

– Usage Data: Includes information about how you use our website, such as IP address, browser type, session duration, pages viewed, and referral URLs.
– Account Data: Includes identifiers such as your full name, email address, physical address, and telephone number collected during account creation or updates.
– Profile Data: Includes your preferences, interests, purchasing history, user behavior, and feedback submitted through interactions with our services.
– Communication Data: Includes records of correspondence between you and our support team, inquiries, chats, and other user-submitted information through our contact channels.
– Technical Data: Includes technical attributes from the devices you use to access our website or services, such as device model, operating system, screen resolution, locale settings, and browser plugins.
– Transaction Data: Includes billing details, transaction history, payment method, order confirmations, and delivery tracking pertinent to purchases made via mindofgrime.com.
– Preference Data: Includes your marketing and communication preferences, opt-in/opt-out status for newsletters, as well as responses to surveys or product interest profiles.

4. Legal Bases for Processing

We rely on the following legal bases to process your personal data, as required under GDPR:

– Consent: Where you have provided express consent, particularly for marketing materials and optional data collection practices.
– Contractual Necessity: To fulfill contractual obligations (e.g., order processing, account setup).
– Legitimate Interests: For purposes such as fraud prevention, network security, and user analytics, provided these interests are not overridden by your rights.
– Legal Obligations: Where processing is necessary to comply with statutory requirements or government regulations.

Under CCPA, we do not sell your personal data. All processing is done within the bounds of consumer rights stipulated in applicable law.

5. Your Rights

As a data subject under GDPR or a consumer under CCPA, you have the following rights:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request corrections to your personal data where necessary.
– Right to Erasure: You may request the deletion of your data, subject to legal retention requirements.
– Right to Restriction: You may request restriction of processing under certain circumstances.
– Right to Data Portability: You have the right to receive a copy of your information in a commonly used and machine-readable format.
– Right to Object: You may object to the processing of your personal data for direct marketing or based on legitimate interest.
– Rights under CCPA: California residents may request disclosure, deletion, and opt-out of the sale of personal information (though we do not sell personal data).

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement appropriate technical and organizational safeguards to ensure the confidentiality, integrity, and availability of your personal data. These include:

– End-to-End Encryption for data in transit and at rest.
– Role-Based Access Control and employee access limitations.
– Regular Data Backups and incident response plans.
– Continuous Security Awareness Training for staff handling user data.

Despite our best efforts, no system can be guaranteed 100% secure, and users share information at their own discretion.

7. International Transfers

Where your personal data is transferred outside of the European Economic Area (EEA), appropriate safeguards are in place to ensure its security and protection in accordance with GDPR requirements. These include Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries recognized as having adequate data protection laws.

Such transfers are conducted only where necessary for operational purposes, such as using third-party services for hosting, analytics, and communications.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. Specifically:

– Usage and Technical Data: Retained for 12 months from the date of collection.
– Account, Profile, and Communication Data: Retained for the duration of the user’s account and up to 24 months post-termination.
– Transaction Data: Retained for 7 years for legal and tax obligations.
– Preference and Marketing Data: Retained until you withdraw consent or request deletion.

9. Cookie Policy

We use cookies and other similar tracking technologies on mindofgrime.com to enhance your experience and provide essential functionality. Categories include:

– Essential Cookies: Required for the basic function of the website (e.g., session management).
– Functional Cookies: Support enhanced features such as language selection and customer support tools.
– Analytics Cookies: Help us understand how users interact with our content and identify areas for improvement.
– Performance Cookies: Monitor site stability, load times, and other performance-related metrics.

10. Cookie Management and Compliance with GDPR & CCPA

Upon your first visit to mindofgrime.com, you will be presented with a cookie consent banner allowing you to set your preferences. You have the option to:

– Accept all cookies
– Reject non-essential cookies
– Customize your preferences by category

You may also manage cookies through your browser settings at any time or withdraw consent via the “Cookie Settings” link available in the footer of our website. We honor Do Not Track (DNT) signals and do not track users across external websites for behavioral advertising.

11. Special Protections for Children Under 13

mindofgrime.com does not knowingly collect, process, or store personal data related to children under the age of 13. If we discover or are notified that personal data of a child under 13 has been collected without verifiable parental consent, we will delete such data promptly. Parents or guardians who believe their child may have submitted personal data may contact us directly at [email protected].

12. Policy Updates & User Notifications

We reserve the right to revise this Privacy Policy to reflect changes in legal obligations, operational needs, or improvements in our privacy practices. We will notify users of material updates via clearly visible notices on mindofgrime.com or via email, where appropriate.

Your continued use of mindofgrime.com after any update will constitute your acknowledgment and acceptance of the revised policy.

13. Contact

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at:

Mind of Grime
Email: [email protected]

We are committed to full compliance with applicable privacy regulations and will respond to all legitimate inquiries in accordance with our legal obligations.

Thank you for trusting mindofgrime.com with your personal information.